Privacy, with clarity.
How this website handles the information you choose to share.
Information you provide
We collect the contact details, project information, and optional attachments you submit so Pinecone IT Solutions can respond to your inquiry.
How information is used
We use inquiry information to understand your request, communicate with you, and maintain a record of our discussions. Access to inquiries and attachments is restricted to administrators.
Testimonials
Feedback is collected through private invitations. We only publish testimonials with your permission and after review. Private improvement feedback is never published. You can choose full-name, first-name, or anonymous attribution.
Storage and service providers
Information is stored in the website database and private file storage. Configured hosting and email providers process information to operate this website and deliver responses.
Essential cookies
This website uses essential session and security cookies to protect forms and staff sign-in. It does not include advertising trackers or analytics.
Retention and your choices
We keep information while needed to respond to your request and manage the resulting business relationship. You can request access, correction, deletion, or withdrawal of testimonial permission through our contact form.
Contact
Use the contact page for questions about your information.